Slay that office vampire that's draining your team's productivity - A Tuesday Note
Office vampires are like 360 Pharmacies: they are everywhere. Look to your left, to your right, you might just spot one. They are the officemates that when they get in the office first thing in the morning (or afteroon or evening), the first words that come out of their mouth are, "Back to reality," "Same shit, different day,", "I don't need this crap," or something to that effect. And, oh, they are usually tardy or absent. Come to think of it, the office is actually better off when they are absent.
These are the people that are resistant to change. Uncomfortable to anything that pulls them out of their comfort zone. Actually, they are hard to understand because they seem to be resistant to everything.
Office gossip is what they like to do. If you can layout a gossip on a large piece of paper and connect the grapevine, you will find them at the roots.
It is not surprising that their performance is below the expectations. You usually spot them not on their desks but on the bottom of the manager's performers ranking list. The worse ones are those you know are very good at their work but are just doing what's necessary.*
Anyway, you get my point. They suck the life out of your team and you should slay them fast. Below are some tips that I found on one of my favorite online sources.
Luckily, there are tools you can use to deal with these vampires. Think of it as a vampire-slayer utility belt. Here's what you can bring to bear on them:
- Pull out the garlic. Redirect the office vampire when he or she expresses something negative by changing the flavor of the subject right away. "So how about those Atlanta Braves?" OK, maybe don't talk about the Braves right now, but you get my point. Change the subject abruptly.
- Hold up a mirror. In the same way that vampires can't see themselves in mirrors, most of the problems expressed by the office vampires don't turn out to be there when a mirror is held up to them. Whatever they thought was negative doesn't actually exist. The mirror actually involves recasting or reframing the conversation, acknowledging what was said, but then challenging the opinion with a more positive point of view. They might complain the weather is getting cold, but you can respond that you're looking forward to hunting season, or the holidays.
- Pull out a UV flashlight. I know it can be tough, but sometimes you need to get rid of the vampire. I actually find this is hard for many business owners because they try to empathize with the vampire in their midst. But you're running a business, not a self-help group. Don't let the vampire waste your time, energy, or attention. Instead let him or her go in the quickest and most humane way possible.
The sad thing is that in the hiring process, it's virtually impossible to filter out the vampires early on. The sadder thing is that the PH's labor laws are pro-employee to a fault.** So, as leaders, you have no option but to take out that UV flashlight at times.
But to those who may not like the UV treatment, the garlic and mirror methods are actually easy. In fact, you may have already done so before unconsciously.
Let's do a quick exercise. If you are in the office (or the sooner that you get in), look for the first vampire that you can find.
Here's an easier way to spot them: check out their IM status message!
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* Talking about people who are good about what they do but for some reason are just doing what's necessary, read about mediocrity here.
** I'm not saying that I am totally against the PH labor laws. In fact, I think it is one of the most progressive in Asia. There are just a lot of clauses in there that make it hard for you to run a company (e.g., firing a nuisance employee).
